TECHNOLOGY
More than half of vacation planning starts in AI
Properties optimizing for discovery in ChatGPT and Claude risk losing bookings to OTAs unless they control the direct booking path AI agents surface to guests.
— Technology
TECHNOLOGY
Data tools, software, automation, analytics, and proptech innovations shaping the short-term rental industry.
TECHNOLOGY
Cloudbeds’ new AI tool lets hospitality operators ask plain-language questions about revenue, guest, and booking data across their properties
New conversational interface targets hotel operators who need faster access to revenue, guest, and operational…
TECHNOLOGY
Airbnb wants to be the Amazon of travel, services, and home life, CEO Brian Chesky said
Brian Chesky wants to transform Airbnb from a vacation rental marketplace into an everything platform…
TECHNOLOGY
Smart devices cut host workload for short-term rental operators while boosting reviews
Smart locks, climate sensors, and remote monitoring tools are reshaping how operators manage short-term rentals…
TECHNOLOGY
Property managers waste 20 hours monthly on manual accounting
Integrated accounting systems can cut bookkeeping time by 70 percent while eliminating costly compliance errors…
TECHNOLOGY
Operators using dynamic pricing tools have significant advantage, new study finds
Property managers using dynamic pricing tools are crushing static-rate competitors, with occupancy advantages reaching 30…
TECHNOLOGY
Airbnb’s AI assistant now handles 40 percent of customer support tickets
The platform's automation push is reducing cost per booking while taking human agents further out…
TECHNOLOGY
How personalization has become a key strategy for travel platforms
Major booking platforms are rebuilding systems around AI-driven customization as 74% of travelers demand itineraries…
TECHNOLOGY
Airbnb CEO Brian Chesky will change ‘pre-AI era’ searches mixing hotels and homes
Airbnb's CEO says showing both hotels and homes in search results is outdated. The platform…
TECHNOLOGY
Airbnb says AI generated 60% of new code in Q1 as revenue climbs to $2.7 billion
The platform's developer productivity has jumped 20x, potentially accelerating feature rollouts and marketplace changes that…